Refund and cancellation policy

Last updated 9 November 2026

We want you to try before you buy, which is why there are 30 free minutes before any payment.

Refunds

• Full refund if you ask within 24 hours of buying and have used less than 30 minutes of the pass.
• Technical problems on our side: if the service didn't work and you couldn't use your time, we'll refund or extend your pass, whichever you prefer.
• Otherwise, time that has been used, or that expires unused at the end of a pass, isn't refundable.

Cancellation

Passes are one-time purchases and never renew, so there's nothing to cancel. They simply end after 7 days.

How to ask

Email support@answerinterview.com from your account's email address with the payment date. Approved refunds go back to the original payment method through Razorpay, usually within 5–7 business days.